unwilling to assist

<p>Today 05/06/2016 I get to MTN Service Centre Maponya Mall at 14:40, 14:45 I finally get my chance to be assisted I tell the consultant that I need assistance with an upgrade on one of my lines the response I get is eish an upgrade at this time. That is a pure sign of irritation and how do you go ahead and let someone continue working on your account after that . I since left the store without being assisted as I was really disappointed. MTN your consultant told me an upgrade takes 30-40 min whatever happened to extra mile? We don't go to your stores as clients to bother your staff but because we really need assistance . Pathetic Network now Pathetic Service . </p>