Unwanted wasp subscription

Item: MTN South Africa
Rating: 1
Author: Eric S

I've been subscribed to a wasp called reycreo_monthly without my permission for R9/mth

Just received the confirmation email.

I'm fairly certain this behaviour is *******, and MTN is complicit by allowing this to occur

Please refund me my airtime and fix your systems to prevent this from occuring.

It's clear that this is happening to many people.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

21 Apr 2020, 16:24

Good day,

Thank you for bringing this to our attention.

We sincerely apologise for the inconvenience caused as a result of this.

Please note that the matter was investigated by our support team, there are no content charges/subscription on the number *** as per the complaint.

If this is not the correct number please provide us with the correct number so that we can investigate and provide feedback.

Kind regards
Veronica Smith
MTN Complaints

Best regards,

MTN South Africa's reply21 Apr 2020, 16:24

Official

Best regards,

Eric S's updateReviewer Update

22 Apr 2020, 11:48

This is the correct number, I've cancelled the subscription already.

Please refund any amounts charged by the subscription.

Eric S's update22 Apr 2020, 11:48

Reviewer Update

This is the correct number, I've cancelled the subscription already.

Please refund any amounts charged by the subscription.