RS
Raymond S
1 reviews | Active since Jul 2015
30 Jul 2015, 11:36
Unwanted spam
MTN: How dare you intercept my phone calls to play me adverti*****ts!!<br> <br> You have crossed a line. Is that even legal?<br> <br> If you think the benefits from advertising will outweigh the customer dissatisfaction / annoyance, you should fire your market researchers. <br> <br> Wrong.<br> <br> Fix it!<br> <br> Start with mine!<br> <br> R
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Replies (1)
MTN South Africa's replyOfficial
13 Aug 2015, 16:15Hello ray102,
We are truly sorry for the inconvenience caused and for the delayed response.
We've now requested that your number be added to the opt out list, so that you do not hear the voice advert playing before your call is connected to the intended recipient.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We've now requested that your number be added to the opt out list, so that you do not hear the voice advert playing before your call is connected to the intended recipient.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply13 Aug 2015, 16:15
Official
Hello ray102,
We are truly sorry for the inconvenience caused and for the delayed response.
We've now requested that your number be added to the opt out list, so that you do not hear the voice advert playing before your call is connected to the intended recipient.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We've now requested that your number be added to the opt out list, so that you do not hear the voice advert playing before your call is connected to the intended recipient.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***