MM
Mosa M
1 reviews | Active since Mar 2015
25 Apr 2015, 08:13
unusable data bundles
This is a follow up on a complaint I lodged last month, every time I buy airtime I get data bundles that can only be used after mid night. I do nt need these bundles as they keep me thinking I have data when I really dont. I currently have over 300mb that I will not use. I have run out of airtime and real data bundles because I kept thinking I had enough. Please I do not want these free data as it is deceptional and confusing. It makes it difficult to monitor ones real data bundles and eats into airtime
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
12 May 2015, 11:04Hello Thapelo27,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that this is a promotion that we are running at the moment, in order to get a detailed balance as far as data is concerned, please dial *141*1# option 3.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that this is a promotion that we are running at the moment, in order to get a detailed balance as far as data is concerned, please dial *141*1# option 3.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply12 May 2015, 11:04
Official
Hello Thapelo27,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that this is a promotion that we are running at the moment, in order to get a detailed balance as far as data is concerned, please dial *141*1# option 3.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that this is a promotion that we are running at the moment, in order to get a detailed balance as far as data is concerned, please dial *141*1# option 3.
Best regards
Mantoa
REQ:***
Best regards,
