MM
Mosa M

1 reviews | Active since Mar 2015

25 Apr 2015, 08:13

unusable data bundles

This is a follow up on a complaint I lodged last month, every time I buy airtime I get data bundles that can only be used after mid night. I do nt need these bundles as they keep me thinking I have data when I really dont. I currently have over 300mb that I will not use. I have run out of airtime and real data bundles because I kept thinking I had enough. Please I do not want these free data as it is deceptional and confusing. It makes it difficult to monitor ones real data bundles and eats into airtime

0
Replies (1)
MTN South Africa
MTN South Africa's reply12 May 2015, 11:04
Official
Hello Thapelo27,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that this is a promotion that we are running at the moment, in order to get a detailed balance as far as data is concerned, please dial *141*1# option 3.

Best regards
Mantoa
REQ:***

Best regards,