1 reviews | Active since Sept 2014
Untrust worthy MTN
<p>Hi i haveR99 contract for 2gig data with mtn but being billed R121 and a R150 top up contract but being billed R205 tried getting hold of mtn and no 1 can assist me from staff in mtn stores to the billings but the was a lady at the call center that stated in a clause in mtn contract that they can ajust price anytime but this is ******* the advertise 1 price and charge you more that just ******* what happen to contract price for 24 month after 24 months i can understand ajusting price i regret getting involved with mtn </p>
Good day Meldon,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with your cellphone number or MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Meldon,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with your cellphone number or MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
My contact number ********** 934 which is also my contract that i have problems with
My contact number ********** 934 which is also my contract that i have problems with
My email ********** if you require more info to resolve matter
My email ********** if you require more info to resolve matter