Unsubstantiated charges

This is a warning to all would be MTN clients.<br> I had a 2 year data contract paid monthly by debit order with MTN. No one told me that I had to end the contract so they caught me for one month there!!- as I naturally thought 2 year contract = 2 years - not so - you have to physically end the contract and that's a mission because you get passed from pillar to post to achieve this and the staff are neither capable , informed and unhelpful.<br> Then a demand from MTN to pay another R399 after the contract had been closed. As one cannot exceed the data amount per month and the contract is paid by debit order - Go figure <br> And on enquiry as to how they arrive at the figure they respond - they are not able to provide an itemised billing to justify the charges. And then a lawyers letter from a company called VVM who inform me that they have changed my status at the credit bureau and they now want R899!!.. and and and <br> The whole thing lacks transparency and is nothing short of devious, manipulative, unfair and I think *******. <br> I will be taking them on and anyone else who has a similar problem can join me. A class action may be the way to go on this as I am sure I am not the only one