UNSOLICITED MTN PLAY SUBSCRIPTIONS
GOOD MORNING PLEASE ADVISE - EVERY SINGLE DAY FOR THE LAST TWO MONTHS I KEEP RECEIVING UNSOLICITED MTN PLAY SUBSCRIPTIONS VIA SMS STATING THAT I AM SUBSCRIBED TO THEIR SERVICE AT R5 A DAY AND I SHOULD SMS KEY WORD TO ********** 86 TO OPT OUT (WHICH I HAVE DONE EVERY SINGLE TIME)
IF THIS CONTINUES TOMORROW, I WILL CLOSE MY BANK ACCOUNT AND MTN CAN GO **** THEMSELVES - TRY ME
Good day Marsie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you can remove the said charges by dialing *141*5# or *156*12# to cancel MTN subscriptions.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Marsie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you can remove the said charges by dialing *141*5# or *156*12# to cancel MTN subscriptions.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,