1 reviews | Active since Mar 2015
Unsolicited Marketing / Spam
<p>I am flooed with unsolicited spam messages from both MTN and other unidenfiable providers through my MTN number. Despite sending "Stop" to opt out, including MTN's marketing, I continue to receive spam sms'. I seem not to have a problem with my other ISP providers except MTN. Are our numbers being "sold" to marketers? My wife seems to have similar prolems with her MTN number. How long does it take to be deregistered from these spammers? </p>
Good day Mojalefa,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that an escalation has been sent to our Marketing department to opt you out from all MTN's marketing SMS's as per your request. Also please note that MTN does not sell or share customer's information with any third parties as this contradicts the rules/regulations of the Consumer Protection Act.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Best regards,
Good day Mojalefa,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that an escalation has been sent to our Marketing department to opt you out from all MTN's marketing SMS's as per your request. Also please note that MTN does not sell or share customer's information with any third parties as this contradicts the rules/regulations of the Consumer Protection Act.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Best regards,