AM
Anthony M

1 reviews | Active since Jun 2015

13 Jun 2023, 06:38

***********, unskilled and unhelpful CHAMPIONS, aka Rocket Scientists.

APPARENTLY, we have reached the Fair Usage on ***. Well, this according to ONE of the hundreds of "champions" I've had to deal with since Saturday. The first Rocket Scientist reset the line. That was on Saturday. Told us to wait 5 minutes and switch the router on again. That didn't solve a thing. Yesterday, I was told that we have reached the FUP. This is the first time this has ever happened in almost a year. I must have spent an hour on phone calls yesterday morning, to 135. Each time the call is transferred, it gets cut. At the moment, my blood is boiling. I'm at a point now where I can't wait to cancel these contracts. I just want to be rid of MTN forever. Why has *** not yet been credited.... Please, fix this. Is it true that we have reached the FUP???????????????? IS IT TRUE??? IS IT POSSIBLE?

0
Replies (0)