AM
Ashleigh M

1 reviews | Active since Dec 2013

28 Jul 2015, 09:29

************ MTN Sales Consultants Commit *****

I am appalled by MTN Sales Consultant and MTN as a Service provider.It is probably the one organisation that has the most ************ sales agents who disregard and misrepresent themselves to the customer. Failure to disclose information regarding open line billing is a crime.I have gone to three stores, and enquired by the Sales consultants who are eager to make a sale and brush you off as a customer when you start asking questions. I have been deceived and mistreated by MTN stores Sale Consultants. And if MTN have this caliber of people who just want to ******* hard working people just to make a sale and fail to disclose key information to clients, well I am ashamed to have anything to do with them. You ask the consultants for assistance and particularly to cut costs but they are willing to ******* hard working people only to get a phone Bill of R4000. I went to three different stores and out of the three

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Aug 2015, 08:59
Official
Hello marleighash1987,

Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department. They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:*** .

Regards,
Makhanani
MTN Service Provider
REQ:***