UNSATISFIED WITH MTN'S RESPONSE ON COMPLAINT

ANSWER FROM MTN ON hellopeter and MY RESPONSE!!!<br> Hello sburman,<br> Thank you for your post.<br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. <br> Kindly be advised that a billing query has been logged requesting that the data bundle depletion rate to be validated, REQ:***.<br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> Regards,<br> Ayanda<br> REQ:*** <br> <br> DEAR AYANDA.<br> ABOVE RESPONSE MEANS NOTHING - STILL NO PHONE CALL!!! <br> I NEED YOU TO CANCEL THIS CONTRACT AS I HAVE ALREADY TAKEN OUT A TELKOM PACKAGE - (EXCELLENT SERVICE FROM THEM!!). I NEED TO RETURN WIFI DEVICE TO YOURSELVES AND YOU NEED TO CANCEL MY DEBIT ORDER AS OF IMMEDIATE EFFECT!!!! IF THIS DOES NOT HAPPEN, NEEDLESS TO SAY, BUT I WILL BE TAKING LEGAL STEPS AGAINST MTN!!!!<br>