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Werner S

1 reviews | Active since Aug 2017

07 Aug 2017, 10:26

UNSATISFIED SERVICE OF MTN

<p>On the 1st of August I upgraded my contract and took the Samsung S8 Plus.</p> <p>In the brochure of MTN it stated that I am supposed to get a tablet with that package.</p> <p>I asked the lady at the store about the tablet and all she said was that they dont have stock and that they would not get stock.</p> <p>So when I signed my contract I was the only one who have signed she signed after I left the store.</p> <p>She did not give me a copy of my contract, and when I phoned some one to explain my unsatisfied service</p> <p>they send me a copy of the contract were she wrote afterwords that I am not taking the tablet.</p> <p>I am supposed to sign if there is any amendments on my contract but I did not.</p> <p>Why should I pay the full amount of the contract but I did not get what I am supposed to.</p> <p>Is there any one that can help me I am very disappointed in MTN's service and I think I would rather take out a contract at Vodacom</p> <p> </p> <p> </p>

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Replies (1)
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Werner S's update07 Aug 2017, 13:21
Reviewer Update

Good day

It was at River Walk Vereeniging the person is Natania.