Unsatisfactory service from the MTN

<p>Despite the issues I had in the past with MTN it has started again, on Tuesday I called the call centre to load a data bundle. The call was answered but no response, I stayed on the line for +/- 10 minutes listening to the conversations the consultants had on the other side but not attending to me. I then called back and got another rude consultant who laughed when I vented my frustration and claimed that “All supervisors were out on lunch”, yesterday I called back in again to request for my statement and the lady who answered was not helpful too as she was rude. I asked for my last statement to be emailed to me and I am still waiting, the gentlemen I spoke to on my follow up call was helpful. I have been on the MTN network since 2007 and never hassled them with any issues however when I do I get the worse service, I regret why I never cancelled my contract with them when it was due.</p>