unsatisfactory service and wrongful advertising

I went in to take out the contract and got approval immediately. My contract with altech expires on the 18th march and need the new mtn contract to b activated then. They then said that i can only get the phone once the port has been approved. This was very inconvenient as my current phone is broken and i needed to get this phone yesterday. In addition i still have to go back all the way to sandon again in order to get the phone and i am still not guaranteed to get it. I have never experienced this with any other network and i am worried about the service level i am going receive if i take a contract with mtn<br> <br> I then got a reponse on facebook which said mtn cannot find my details as my account is not active.<br> <br> This is obvious as i had made it clear that in the initial post<br> <br> Further to that i just received a voicemail from the guy at mtn store in sandton to say that the phone has been discontinued. Suddenly after going through the whole approval process how can the phone be discontinued. Its false advertising as all your deal pamphlets and website say that the sony m5 is available at mtn