Unsatisfactory Service
<p>Good day, </p> <p> </p> <p>Kindly note that I am dissappointed with MTN. I am an ex autopage customer and used to service of excellence. MTN has taken over, and providing **** poor service. I have cancelled my contract and have paid amounts due to them. I am still being debited on a monthly basis, God knows why. </p> <p> </p> <p>May I be contacted and this **** resolved or I will port my prepaid number to a better service network. </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have logged a banking request to have the funds refunded to your bank account, reference number: *** please allow +/-5 working days for this to be resolved.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have logged a banking request to have the funds refunded to your bank account, reference number: *** please allow +/-5 working days for this to be resolved.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Hi,
No need as I have reversed funds myself.
Hi,
No need as I have reversed funds myself.