AJ
Andrew J
1 reviews | Active since Oct 2014
15 Feb 2017, 15:13
Unresponsive to queries 2
<p>Second time I'm putting in a review now as the first hasn't been resolved, or even attempted to be. I received a pm from mtn saying they would contact me and unsurprisingly they havent. </p> <p>Running out of options as no one is willing to take the time to help</p>
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MTN South Africa's replyOfficial
21 Feb 2017, 14:12Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. According to our records you have been enquiring about the Corporate Discounts you are supposed to receive. Please see the below feedback provided on this matte:
" Letter received and states that PWC clients on MTN Anytime packages qualify for 16% discounts and MY MTN choice packages get 0% discounts , the number *** is now on an MTN My Choic package. "
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply21 Feb 2017, 14:12
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. According to our records you have been enquiring about the Corporate Discounts you are supposed to receive. Please see the below feedback provided on this matte:
" Letter received and states that PWC clients on MTN Anytime packages qualify for 16% discounts and MY MTN choice packages get 0% discounts , the number *** is now on an MTN My Choic package. "
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,