TB
Trudie B
1 reviews | Active since May 2016
29 May 2016, 19:42
Unresolved network issues
<p>We have reported a problem with the network in my area already a year ago, and had no response. A few months ago I have reported it again as the problem has worsen. Currently the network is 80% of the time not available. We are running our businesses from home which is so frustrating. I need to upgrade in a months time and I'm really consider changing in my services provider. </p> <p> </p> <p>Really do we have to struggle this much!</p>
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MTN South Africa's replyOfficial
30 May 2016, 16:14Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your cell number or Id number in order for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply30 May 2016, 16:14
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your cell number or Id number in order for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Best regards,