Unresolved issues

Reference Number: ***0<br> <br> Case logged and after about 2 weeks get a response via email. Legal team call me to a number that MTN cancelled months ago even though I called and gave MTN a number to correspond with. The issue was not all! <br> <br> The lines was disconnected due to me being in arrears but it was MTN's fault you did not debit my account. I called to cancel the account and told you on numerous occassion to take the money until November when the contract expired. I had no use of the sim cards since october and WILL NOT pay anything above my contract term when you firstly did not debit the account accordingly, then debit the arrears amount as I told you, then cancel the account like I told you.<br> <br> I do not need to sims re-activated. I need the account closed! AGAIN I will pay the amount outstanding until NOV when my acc was due to expire my no more! I will not be help accountable to pay for mistakes made by you! Thus I will not pay beyond what my term is supposed to be.<br> <br> So give me the outstanding amount and account details up until Nov, and close the account as you were supposed to!<br> <br> And do your research on the cases and correspondence before trying to close things off!