UNRESOLVED ISSUE OF CONTRACTS&PHONES ADVERTISED

HI<br> <br> BELOW IS THE RESPONSE FROM SOMEONE AT MTN BUT UNTILL NOW I HAVE NOT RECEIVED ANY CALLS FROM ANYONE AT MTN REGARDING THE ISSUE OF WHERE MTN ADVETISED PHONES ON CONTRACT BUT NO PHONES WERE AVAILABLE BY ANY MTN STORE COUNTRY WIDE WHICH AS I SAID BEFORE IS NOT ACCEPTABLE THAT MTN ADVERTISES PHONES ON CONTRACTS BUT NOT A SINGLE STORE OR MTN DIRECT HAVE STOCK OF THOSE HANDSETS.<br> <br> PLEASE ASSIST IN GETTING THE ISSUE RESOLVED WHERE THE PHONES AND CONTRACTS ARE MADE AVAILABLE.<br> <br> HELLO PETERS ASSISTANCE WILL BE HIGHLY APPRECIATED.<br> <br> AHMAD<br> <br> <br> Hello Ahmad_Madni,<br> <br> Thank you for your post.<br> <br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. <br> <br> The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards<br> Thabelo<br> REQ:***