Unresolved fradulent acount since 2021

There was a contract taken out *****ulently using my personal details. At the time the application was being processed, I alerted MTN that it was not me taking the contract and asked them not to process.

They however let the transaction go through and delivered the items in Durban while I reside in Pretoria. I have tried resolving this through their Customer Care but they NEVER respond to me. The stores also failed to help me.

In 2023, this record hindered the process for me to buy a propoerty. Out of desperation I contacted them via Facebook for assistance. That is when I got a clearance letter from them, dated 23 March 2023. I am now told they handed me over again to their debt collectors regarding Account BA*** which is unknown to me. I AM NOT an MTN client. I also received a call that I now have a RED FLAG against my credit record as a result of this unknown account.

I need assistance to clear my name and restore my credit record!