1 reviews | Active since Jun 2015
Unresolved Data Query
<p>I am still waiting for someone from MTN to contact me regarding my 2 complaints last year about their mysterious billing for unused data.</p> <p>However it appears their solution is to promise to call in order to look good on HelloPeter and then do nothing further because they have no intention of solving problems!!</p> <p>the unresolved queries are REQ: ********** and Ref: ********** 85</p> <p> </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,