Unresolved Data Purchase Issue ***

Good day MTN Team,

I'm writing to express my extreme frustration as a customer. On Sunday night, I purchased super data, and the payment was deducted from my account. However, as of today, I still haven't received my data.

I've spoken to over 10 agents, including Tsebo Nghome and Nomfundo Mlambo, and none have been able to assist me with my query. Despite providing proof of payment as requested, none of the agents have followed up or resolved the issue.

I'm extremely dissatisfied with the level of service I'm receiving. I urge someone to take ownership of my case and provide a resolution as soon as possible.