Unresolved Billing Query REF: #***9

I have been trying to get a billing issue resolved with MTN but I am not getting any assistance. This is the first time in my life where I experience a situation where I am running after a company in order to pay them. MTN has never bothered to contact me and resolve a billing issue. When I try to contact them I get no help. I have now been handed over to lawyers whom I refuse to deal with. <br> <br> I emailed MTN after failed calls. Someone by the name Lucia Muir in MTN customer service forwarded my email to [Email Removed] They came back to say they have an inbound call centre and are unable to contact me. I am unable to contact them too. I cannot use my work cell phone to call MTNand hang on the phone for hours on end. <br> <br> Then I get an email from a Matemela who says I can sms the query? Really? When I send the email back asking if they consider this to be help, the same Matamela comes back and says I must contact thier legal department. I sent back the email asking to speak to a manager and I have not been contacted since. <br> <br> All I ask is is amount owing, less lawyers fees and banking details to pay it into. Plus my credit record fixed NOW.