Unresolved Billing Query

Good evening <br> <br> I am a very dissatisfied customer right now and will be taking legal action against you'll if my account is not corrected immediately.<br> <br> I took a second contract in the month of June 2015 and contract amount was supposed to be R589pm for mobile number ***.<br> <br> This contract did not stipulate that there will be any connection fee or any other costs <br> <br> I was billed R866.40 in June 2015 and R739.01for July 2015.<br> <br> I have been to your Pavilion Store to log query for reversal of unauthorized charges against my account and reference no: ***.Note that this was for additional charges on initial contract.<br> <br> You'll have not updated my account and I am frustrated now and your call centre is up to ****!<br> <br> I am trying continuously for numerous days and cannot get through.<br> <br> So If you'll are a customer driven business which I don't think because of you'll useless.<br> <br> I need a response urgently.<br> <br> Mr Clive Pillay<br> <br> Sent from my iPhone