dJ
dillwyen J
1 reviews | Active since Nov 2010
23 Jun 2015, 10:15
unreliable network
This is the second time that I'm struggling with Mtn's *********** staff. <br> <br> One of my sales rep's cell number gives an error \not registered on the mtn network". The previous time it took them 3 days to sort out the problem!<br> I think it might be a good time now to move to Vodacom or Cell C which is a lot more reliable and cheaper.<br> """
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Replies (1)
MTN South Africa's replyOfficial
29 Jun 2015, 08:49Hello dillies,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The sim card is working, this is per our telephonic conversation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The sim card is working, this is per our telephonic conversation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply29 Jun 2015, 08:49
Official
Hello dillies,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The sim card is working, this is per our telephonic conversation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The sim card is working, this is per our telephonic conversation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,