AK
Aidan K
1 reviews | Active since May 2015
29 May 2015, 16:43
Unreliable Corporation
A rundown:<br> <br> - I was in arrears<br> - they suspended my service<br> - I paid my arrears<br> - no one receipted my payments or acknowledged them<br> - I emailed (3 different addresses)<br> - called probably 20 times (was told by voice prompt to use self service options)<br> - tried self service options and was told there are currently no self service options<br> - complained on facebook<br> <br> My account is still suspended and no closer to getting it reactivated.<br> <br> They are quick to ask for their money but slow at providing the least bit decent service after they get it.
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Replies (1)MTN South Africa's replyOfficial
04 Jun 2015, 10:49Hello APKlein,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused, rest assured it was not our intention to dissatisfy you in any way.
Our records show that your mobile numbers have been re activated on the network.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused, rest assured it was not our intention to dissatisfy you in any way.
Our records show that your mobile numbers have been re activated on the network.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply04 Jun 2015, 10:49
Official
Hello APKlein,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused, rest assured it was not our intention to dissatisfy you in any way.
Our records show that your mobile numbers have been re activated on the network.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused, rest assured it was not our intention to dissatisfy you in any way.
Our records show that your mobile numbers have been re activated on the network.
Regards,
Lawrence
REQ: ***
