UNRELIABLE AND INCONSIDERATE

I'm so disgusted with MTN. I took a month to month contract with them in order for me to be able to work since I am working from home. On the 1st of March I wasn't topped up. I called the call centre I didn't get any assistance. I decide to drive to the store ( MTN @ Carnival Mall). The consulted who was assisting me said he doesn't know why I wasn't topped up he will log a call for me and I should receive feedback in 48 hours. I waited for the call or email from MTN no one got back to me. On the 4th of March I drove back to do the store to follow up on the call that they have logged. They said they do not have an update for me they will send an escalation and feedback will be provided in 3-5 working days. I've spend the whole week with no data that I've paid for, I've spent money and purchased data on my phone so that I can continue working. Its Friday today I haven't receive a call from MTN. Your service is HORRIBLE you are so UNRELIABLE AND INCONSIDERATE. I have to connect on a Zoom training next week how do you expect me to do that with no data!!! I want to be refunded, compensated the money I have used to purchase data and pay me my traveling cost going twice to your Retail outlets.