1 reviews | Active since Jun 2016

25 Jun 2016, 10:21

Unreliable

<p>I Loaded R60 airtime this morning at 10:25 and just tried to make a call at 11:33 and got the message, "insiffucient airtime to make a call". This is an ongoing problem since i joined MTN, and makes me think to rather switch to Vodacom where i never had any problems. If you load airtime, due to being in an emergency situation, you can't rely on MTN that you can call for help. This is unacceptable</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply25 Jun 2016, 15:20
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to the 173 supervisors to assist with feedback.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,