Unprofessional technical call agent

<p>Sharon Dire was so unprofessional in such a way that she didn't want to hear what I had to say. I earlier spoke to Nokwazi and she told me that she can see the transaction, that's when she transferred me to Sharon who later told me that I should contact my bank as it was not an Mtn transaction. I used my bank account to credit my phone whilst my phone was off. When I switched it on there was no airtime and I immediately called the call centre and Nokwazi managed to see the transaction but couldn't authorise it, that's when she transferred me Sharon who just told me that I should query with my bank institution with an Unprofessional attitude . She didn't even check my account if it was indeed credited or not and if the error on their side. I haven't finished a year with Mtn and if this is the service I am going to receive then I am thinking otherwise. </p>