UNPROFESSIONAL SERVICE
I NEVER EVER RECEIVE ANY OF MY BILLING DOCUMENTS, BUT MTN DEDUCTS THE MONEY FROM MY ACCOUNT EVERY MONTH. THE LAST TIME I GOT BILLING DOCS WAS JULY 2022. I GO ONTO THE APP AND REQUEST THE INVOICES THERE, STILL I DONT RECEIVE ANYTHING. I MAIL CUSTOMER CARE, THEY REQUEST MY WHOLE HISTORY EACH TIME. ITS SO FUNNY THAT I RECEIVE ALL THE MARKETING EMAILS EXCEPT MY BILLING DOCS. I HAVE 5 CONTRACTS WITH MTN AND THIS IS THE PATHETIC SERVICE THEY GIVE ME. SUCH A HUGE COMPANY AND SO UNPROFESSIONAL. I RATHER CANCEL MY CONTRACTS AND GO TO A MORE EFFICIENT SERVICE PROVIDER!!!!!
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