CR
Consuwella R
1 reviews | Active since Feb 2018
12 Dec 2018, 16:09
unprofessional MTN
I have a contract phone with MTN, and the past 2 months I had missed my payment of which I had called in for a grace period. however my account was handed to the VVM legal. they called me with the amount that I needed to pay to be off arrears. I paid it off few days ago, I was then told I needed to pay a reconnection fee of which I don't understand why however I agreed obviously to the process to the shock of my life I am supposed to pay a reconnection fee of 2000. who pays for such amount for missing to payments when I had called in and explained I am having financial difficulties. when I called mtn as I was referred to call them and I realised that they have rude consultants who don't really care about a client and know so little about how to assist a customer. All of the guys are saying the same thing that go to the head office. I don't receive statements of how I have been paying and I bought my contract phone last year in march but you guys have the decency to tell me my contract is only finishing off in December 2019 and yet I qualify for an upgrade. I hate MTN and as soon as I am done with this contract phone I will not use it anymore and I will also encourage my friends and family to swap other networks.
you guys have taught me that you have no humanity or treating a customer fairly. I will not rest until my issue is resolved.
Helpful (0)
Replies (30)0
Replies (30)
MTN South Africa's replyOfficial
12 Dec 2018, 22:24Thank you for your post.
We sincere apologized for any inconvenience incurred.
Cell ***
Please note the contract is for 2 years. This contract was activated 2017-03-05. From 3-5-2017 to 5-3-2018 (1 year) from 5-3-2018 to 2019-03-04 is 2 years.
The account is in prelegal and in 90 days arrears. We do require the paymentt for R 1,488.48 top clear up the account balance and for the line to be opened. Once the payment is received the account will be removed from legal status.
The account is not paid since September to November 2018.
Please make the payment to the account.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Kind Regards,
Alice van der Merwe
Complaints Analyst
We sincere apologized for any inconvenience incurred.
Cell ***
Please note the contract is for 2 years. This contract was activated 2017-03-05. From 3-5-2017 to 5-3-2018 (1 year) from 5-3-2018 to 2019-03-04 is 2 years.
The account is in prelegal and in 90 days arrears. We do require the paymentt for R 1,488.48 top clear up the account balance and for the line to be opened. Once the payment is received the account will be removed from legal status.
The account is not paid since September to November 2018.
Please make the payment to the account.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply12 Dec 2018, 22:24
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Cell ***
Please note the contract is for 2 years. This contract was activated 2017-03-05. From 3-5-2017 to 5-3-2018 (1 year) from 5-3-2018 to 2019-03-04 is 2 years.
The account is in prelegal and in 90 days arrears. We do require the paymentt for R 1,488.48 top clear up the account balance and for the line to be opened. Once the payment is received the account will be removed from legal status.
The account is not paid since September to November 2018.
Please make the payment to the account.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Kind Regards,
Alice van der Merwe
Complaints Analyst
We sincere apologized for any inconvenience incurred.
Cell ***
Please note the contract is for 2 years. This contract was activated 2017-03-05. From 3-5-2017 to 5-3-2018 (1 year) from 5-3-2018 to 2019-03-04 is 2 years.
The account is in prelegal and in 90 days arrears. We do require the paymentt for R 1,488.48 top clear up the account balance and for the line to be opened. Once the payment is received the account will be removed from legal status.
The account is not paid since September to November 2018.
Please make the payment to the account.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:35Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:35
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:35Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:35
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:35Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:35
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:35Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:35
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:35Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:35
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:35Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:35
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:35Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:35
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:36Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:36
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
13 Dec 2018, 08:37Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's update13 Dec 2018, 08:37
Reviewer Update
Thanks Alice for the response, however I am a little confused I have already made a payment of R1310 requested by the VVM on behalf of mtn to cover those arrears , and they also advised me to pay for the R2000 of a reconnection fee so if you are saying I must make payment of 1,488.48 I am failing to understand which arrears coz I already made payment and my phone is still closed.
please advise how much I need to pay until march so that I don't owe mtn a cent, I am so tired of mtn. right now I have already paid for those arrear but I am still walking around with a phone that is not working.
CR
Consuwella R's updateReviewer Update
20 Dec 2018, 10:11Good day MTN now that I have made means to pay of the R2000, when is my next payment and how much do I need to pay and where do I pay it. could you kindly send me my full statement from the time I started paying on ***
please advise how much I am left with to complete my installment.
CR
Consuwella R's update20 Dec 2018, 10:11
Reviewer Update
Good day MTN now that I have made means to pay of the R2000, when is my next payment and how much do I need to pay and where do I pay it. could you kindly send me my full statement from the time I started paying on ***
please advise how much I am left with to complete my installment.