CK
Chantel K
1 reviews | Active since Feb 2018
27 Feb 2018, 12:46
Unprofessional MTN
MTN!!!!!!!!!!!!!!!!!!! I am so disappointment they hand you over to legal and do not make any attempt to contact you. They deduct you account once and never phone to ask for any payments. Not even the Legal department contact me since they hand you over.
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MTN South Africa's replyOfficial
27 Feb 2018, 19:31Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly be advised that we have sent an urgent request to our Legal department to make contact with you and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply27 Feb 2018, 19:31
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly be advised that we have sent an urgent request to our Legal department to make contact with you and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,