UNPROFESSIONAL CUSTOMER SERVICE - MTN CRESTA

Good day MTN [ Cresta ]

On the 28th of September 2024 I had advised MTN to cancel my month to month home WiFi . To this day, it STILL has not been done. I keep receiving invoices to pay for the router that was returned to the store at [ CRESTA ] on [ 28.09.2024 ] and advised them to cancel the contract. This is now affecting my credit rating.

Why must customers deal with unprofessional customer services on a daily basis and complain?

Do things right THE FIRST TIME. Please cancel this contract with immediate affect and confirm once done.

Unhappy customer