1 reviews | Active since Oct 2013
Unprofessional Accounts division
<p>I called MTN a month ago to inform them about my new account of billing. This month again they billed the wrong account and want to cut off my contract!</p> <p>This is pathetic service.</p> <p>They took so long to take my new account details yet nothing has been done</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to the Legal Division to assist and rectify account status as requested initially. A call back will be done on Monday to advised and complete request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to the Legal Division to assist and rectify account status as requested initially. A call back will be done on Monday to advised and complete request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.