SH
Sheynne H
1 reviews | Active since Jan 2018
24 Jan 2018, 07:30
Unprofessional
The last time I placed a review was 15th January 2018, Alice van der Merwe responded and said my night time data will be fix. IT IS STILL NOT FIXED!! This is becoming ridiculous. Mtn is useless and don't care about their customers. If I knew this nonsense was going to happen I would have never taken out a contract. Mtn is *****ing data from me and does not want to fix it. I am paying for 40GB and only receiving 30GB. This is Bulls#&%. I'm ready to take this to court and sue as they are in breach of contract!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
24 Jan 2018, 09:53Good day Sheynne,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will liaise with Alice to give feedback on the matter.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply24 Jan 2018, 09:53
Official
Good day Sheynne,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will liaise with Alice to give feedback on the matter.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,