PM
Patrick M

1 reviews | Active since Mar 2016

14 Dec 2017, 09:28

UNPROFESSIONAL

MTN closed my upgrade contract and handed it to MBD Attorneys. That upgrade was Samsung Tab 3 lite @ R159 per month top up amounting to R3 818 whole contract term. MBD attorneys gave me ridiculous bill of R 18 389.37. I told MTN and MBD that BEFORE I made my upgrade there was a ********** contract upgrade on my MTN account. I opened identity ***** case with SAPS, case number 248/4/2016. MTN ***** department gave me this reference REQ REQ ********** . From January 2017 until 28 September 2017 I paid R500 monthly towards the upgrade I made thou it was closed by MTN. I paid R 5 000 to date. MBD and MTN cannot solve this case sending me from pillar to post. My case at MBD is handled by ********** MTN kindly advise Flora to remove me from legal. As MBD keep saying they are waiting for way forward from MTN since September 2017. I do not owe MTN anymore. I want to open MTN data contract. MY ID ********** 748082

0
Replies (0)