Unprofessional

<p>Everybody already knows that MTN has pathetic customer service. </p> <p>The turnover rate is terrible and this is probably why nothing gets done, because their staff hate working there. </p> <p> </p> <p>I am paying Insurance and MTN refuses to fix my phone.</p> <p> </p> <p>I have been paying a contract for a a phone they could never fix properly in the first place.</p> <p> </p> <p>They refuse to admit their inadequacy and as a customer I end up bearing the brunt of their stupidity simply because they cannot follow through in time.</p> <p> </p> <p>mtn mall of the south is a bunch of idiots who send you running around from one email address to another and still nothing gets done. </p> <p> </p> <p>I am running at a loss because none of your staff can do their job. </p> <p> </p> <p>What must I do? I can't keep wasting my time and money on a company who does not Respect their paying customers.</p> <p> </p> <p>In person in store your staff don't know their job descriptions, holding on call centre lines for hours still with no luck, email and nobody ever gets backs to you. </p> <p> </p> <p>Whose problem does it become? </p> <p>Who must pay extra at the end of the day?</p> <p> </p> <p>This is plain down thievery.</p>