MN
MELISSA N

1 reviews | Active since Jul 2016

10 Aug 2016, 10:57

********LY TAKEN TO CREDIT BUREAU BY MTN

<p>I have been taken to credit bureau by MTN in Feb this year, after my account had been paid up last year decemeber, on the 22 JUNE 2016 @ 09:22 Transunion sent MTN Legal department an email that requests them to respond to update my details with transunion,they have no responded to that email till today,i have been emailing mtn continously and i havnt received any assistance,all i get are automated emails,and if someone does respond,they ask for my ID number and thats where it ends,</p> <p>My contact number: ********** 001</p> <p>email: **********

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Replies (1)
MTN South Africa
MTN South Africa's reply11 Aug 2016, 14:31
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly be advised that the request have been sent to transunion by our legal department for the ITC to be updated,it will take within 7 to 14 days to be updated.

warm regards

mike

REQ: **********