******** extension of data contract

I have an ongoing dispute with MTN and they have consistently failed to provide me with proof that I requested or had knowledge of the extension of my data contract with them. I have a list as long as my arm of reference numbers from my various calls and visits to their stores since 14 July 2015. <br> In a nutshell:<br> In August 2012, I took out a 24-month data contract with MTN - ***<br> <br> Despite numerous requests, MTN is unable to provide me with proof that I knew or approved of the extension of my contract in August 2014. I was under the impression that after the contract ended, I was on a month-to-month basis. The first time I enquired I was told the extension had been done through the MTN store at Paddocks in Milnerton, Cape Town. Then, when I tried to get more details, I was told that no, it had been done through the call centre. <br> <br> I believe MTN ********ly extended my contract and lodged a formal complaint of ***** with them on 8 October 2015 - reference number #***. I was told I would be contacted within 7 to 10 working days. I am still waiting.