******** Airtime Deductions

I've been a loyal MTN Customer for more than 5 years,however, recently I've experienced the most horrible service by a mobile service provider. On Several occasions in the past month I've called in to their customer service centre to ask for assistance on why my Airtime Keeps \disappearing ""; more air time been deducted for no apparent reason;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844327;704575;9;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 20:08;15/12/03 18:17;DELAY WITH NO CONCRETE TIMELINE AND PROCEDURE;8,90E+12;Head of Customer Service;***;Id no: *** 083<br> <br> Kindly note that documentation was submitted in the first week of July 2015.<br> <br> I followed up today physically, spoke to counter no 3, she did not even identify herself. She maintained that I should come back and physically follow up some time next week.<br> Where on earth does a withdrawal payment take 5 months to process. I cannot phone the call centre because they are hopeless, useless and the height of inefficiency..<br> <br> I need a concrete timeline, with clear procedure and an apology for the delay. I need to get my payout before Christmas please.<br> <br> Regards<br> L Prior<br> ***<br> <br> <br> <br> <br> <br> <br> .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;926082;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/12/03 19:44;15/12/03 18:22;bad service from Vodacom Online;***;;***;I upgraded my contract on 27 November 2015 ,via the vodacom(dot)co(dot)za website.<br> <br> The deal I wanted was part of the Black Friday special&amp;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;205488;760805;6;2;0;1;0;0;2;NULL;NULL;NULL;15/12/03 20:17;15/12/03 18:28;Customer service best forgotten.;***;Nadia Williams;***;I registered on the coronation website and forwarded the relevant docs to the email address provided.<br> Unfortunately, I was destined to deal with Nadia today. She initially called and informed me that my ID needed to be resent as it was not clear, bearing in mind that I have bought cars and property with the same ID, this was rather confusing no one had previously complained. Nadia clearly had some power trip going. I wanted this investment so I re-sent the ID...low and behold this time it was too light, I could take a shot with my cell phone and provide that...really...is this some kind of joke...gee coronation you really have time to play games...its not like I want anything from you I can invest with anyone...maybe jack up the calibre of recruitment...thanks for nothing. I'm sure TCF contravention is valid here...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;834684;28;1;2;0;1;0;0;2;NULL;NULL;NULL;15/12/03 20:10;15/12/03 18:29;****************;***;;9,72E+11;I am utterly disgusted with ABSA at this point.i have been a client of theirs for so many years,and today i have reached my limits!I opened an investment account with them few years ago with advice from one of their consultants that this account would be a great way for me to save my money .WELL! There is no saving money there..Few days ago i transferred money into that account to \invest\"" and was charged a hefty R3353.61 rands for service fees.What kind of bank is this?Where in the world do people get charged that kind of amount for any service fees?This is disgusting! and of course i have sent numerous emails and no response.Why am i being charged to deposit money into an investment account which"