1 reviews | Active since Dec 2011
Unknown debit orders
<p>I have had 2 debit orders come from MY bank account this month (today) for items that I have no idea as to what they relate to. The first is for customer account A*** for R49 and the other for customer account A*** for R808.35. I expect to be urgently notified under who's names these accounts are as well as what makes up these amounts.</p>
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Please note that as soon as I receive the documents requested as per our telephone conversation the matter will be escalated to the ***** helpdesk
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Please note that as soon as I receive the documents requested as per our telephone conversation the matter will be escalated to the ***** helpdesk
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,