Unknown Contract Costs

Hi,<br> <br> I have been a MTN contract holder for last 6 years.<br> I am disgusted at the fact that I have been duped into continuing my contract with you guys.<br> I renewed my contract on a sim only with R200 airtime monthly at a rate of R139 around August and September.<br> When I tried to buy data bundle with the airtime, it charged it as unbilled amount.<br> When i called the customer centre, they explained that i can't buy any data with the airtime given.<br> I am irritated at the moment cuase what is the use of having airtime and cant buy anything with it.<br> When I renewed my contract no indication was given.<br> I even asked the agent assisting and she said it is ok as I can buy data.<br> To make matters worse, I have been debited doubled the rate I signed up for.<br> <br> Please contact me urgently on my cell as this is the 3rd month I have a problem with MTN on the same issue and no solution.<br> <br> This is unacceptable. MTN your service, hidden rules, unannounceds costs sucks.<br> <br> This is not the first time I have complained about MTN.