1 reviews | Active since Nov 2015
UNHELPFUL AWFUL SERVICE
<p>I HAVE CONTACTED MTN MULTIPLE TIMES TO CANCEL THE CONTRACT THAT IS FINISHED AS I NO LONGER NEED IT,IWANT IT PLACED TO PREPAID BUT FOR THE LIFE OF ME MTN CANNOT GET IT RIGHT.HALF THE TIME A CANT GET THROUGH TO CANCELLATIONS AND WHEN I DO GET THROUGH THEY DONT DO WHAT I ASK THEM TO DO. CANCEL MY DAMN CONTRACT ! IS IT REALLY THAT HARD FOR THEM TO DO THEIR BLADY JOBS. DISGUSTING!!!! I AM SO MAD!!!!</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***0
and YET , still nobody has contacted me to do the contract cancellation. pathetic beyond measures.
and YET , still nobody has contacted me to do the contract cancellation. pathetic beyond measures.