<p>My husband handed in his cellphone to be sent in for repairs at the MTN Store in Menlyn, we were notified that he will be receiving a new phone and gave us a collection number. We have been waiting for a month to receive the phone and the tablet. Since no one is willing to help us and we are paying for something we don't have, debit order will be withheld until the problem has been sorted out and also paymnets that have been made will be reversed, if this is not sorted ou by the end of this week, we will be taking lega actions as well. CINDY, JACK & JP, I hope you read this as you are the ones we have been waiting for to sort this out and NOTHING has been done, we are waiting???</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the handset has been booked for delivery, it should be delivered by 19/12/2016.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the handset has been booked for delivery, it should be delivered by 19/12/2016.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
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