Unhelpful

<p>For the past three months I've been trying to migrate my number from contract to pre paid. I've called the call center several times and spoke to four different people and each time they tell me my request has been fowarded to the relevant department, however, as we speak my number is still on contract. Twice I received messages from MTN sayinng I should use up my remaining airtime and data before the migration occurs and nothing has happened. They have susspended my phone service for the second month now becuase they say my "account is overdue", I pay the "overdue" amount each time hoping by settling the account they will migrate my number but noting happens. I'm extremly disappointed at the poor service I've received from MTN, I've been a loyal customer for over ten years and this is the thanks I get. </p>