mN
megan N
1 reviews | Active since May 2013
26 Aug 2015, 15:27
Unhelpful
I needed to do an upgrade. as soon as I select the upgrade option I am quickly helped. I have a few questions which I did not get to ask because I was going to get a call back and I am trying to contact the agent who helped me but having no luck and no one else I speak to is prepared to help me!!
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Replies (1)
MTN South Africa's replyOfficial
28 Aug 2015, 12:27Hello mega22,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the MTN Direct supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the MTN Direct supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,
MTN South Africa's reply28 Aug 2015, 12:27
Official
Hello mega22,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the MTN Direct supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the MTN Direct supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,