UNHAPPY WITH REPAIRS CENTRE

After I received my phone back from the MTN Rosebank on the 23rd of November my phone was fully charged I used my phone for the whole weekend without charging, on Sunday evening the 25th of November I tried to charge my phone and still didn't want to charge.......... I paid for the phone to be fixed and it wasn't............... I had to send my phone back to repairs on Monday the 26th of November and I have to follow up with the repairs centre to find out what the status is on my phone, when I spoke to the repairs centres manager he confirmed telephonically that he will make this a priority, I said to him I WILL NOT WAIT ANOTHER 6 WEEKS FOR THE PHONE TO BE REPAIRED......... On Monday the 10th of December I phoned and the consultant I spoke to said my phone is with dispatch, Wednesday the 12th I phone and the consultant said the phone is still with repairs, then she said sorry it's with dispatch, today is the 14th of December and I phoned again and the consultant said it's still with repairs..... I asked to speak to a manager and 3 times today the manager is not available and the consultants keeps on telling me sorry phone after and hour, or phone after two hours, it's been three weeks already, I am not happy with the service that MTN repairs / branch gives, I as the client of MTN has to phone and follow up with the repairs centre as the branch just refuses to follow up..................