Unhappy with poor service

Good day

I am still not satisfied with the service I am getting from MTN. I have more than 10 reference numbers from different consultants. Not one can assist me. This is really frustrating as your consultants is making empty promises to me as a customer. I can understand the fact that current situation we are facing in SA is make it difficult, but on the 24the of April 2020 I got a reply stating that a follow up will be done and I will be provide with feedback, still up to now I have received no feedback. As a loyal customer I feel that this is not a way of treating your clients. Your service is poor. The least you can do is to get in contact with me to keep me up to date on what's happening.

I am a teacher like I explained before and at this stage I can't get in contact with my students to assist them with their school work. How can you advertise the Lenovo L340 in April's booklet but have no stock. Please take note of the following.

"Laptops are now ‘essential goods’ in South Africa for education – Higher education minister Blade Nzimande said that these goods have been added to the list of essential goods for the continued functioning of higher education institutions such as universities and colleges.

Nzimande said that the transport of these goods between suppliers and higher education institutions as well as between institutions and individuals will now be declared an essential service "

Can someone from MTN please help me with stock of Lenovo L340. Please

I am very unhappy!!!!!