Unhappy with feedback received

I upgraded on the 1/4/16 to a Samsung s7 and your new magazine came out on the same day advertising the same phone and the S7plus with a 64g memory card. When i asked the consultant about this the next day she advised that the special was not for my phone only the S7, but that is not what the magazone says. To date I dont have the card. I then visisted yr Sandon branch and your consulatnt there advised that I should have gotten one, but then changed his story again and said that some phones have them and others don't, its like a lucky packet drawn, what ******* is that? I also pre ordered my S7 in Feb before the launch in March for the gear, and when I got my phone in April i was told the promotion is over, why was I not advised to register on the website? I was then given details after the fact of, to register and try my luck to get the gear, which I was advised by Sumsung directly that all that placed their orders in advanced received their gear. I ma not happy that I just need to accept what I am told and not properly advised by your consultant.. I have also logged a complaint 2 weeks ago via the MTN website with a promise of a response in 5 days, I am still waiting. Unhappy