BC
Byron C

1 reviews | Active since Oct 2022

22 Dec 2022, 12:45

UNHAPPY MTN CUSTOMER !!!!

I have been with MTN for years, in the past 5 months I've been back and forth with them as to my signal being very bad to the point, I am not able to access my device... bearing in mind that I use my device to run both my companies/businesses.

it has now gotten to the point where I have lost business due to clients not being able to contact me because of my network being down.

I've spoken to multiple MTN consultants that kept telling me it is not their network but the device itself, due to that I needed to go to Samsung and buy a brand-new phone which I needed to pay for cash, only to be told again, it is not the device itself it is the network.

in the process I have done a sim swap multiple times trying to sort this problem out as I need to be able to communicate with my clients and my staff.

I am highly disgusted by the run around MTN has given me, and I will not use or recommend anyone to use MTN for that manner.

- Clinton Ruhrmund

0
Replies (0)